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Better customer experience with better IVR system

 Grow your business by interacting with customers using highly secured and quality IVR systems.It helps to acheive customer satisfaction directly. No matter what kind of business you are running,using IVR solutions you can communicate with customers in an easy way. 

What is IVR Solutions?

IVR solutions

Interactive voice response (IVR) is a technology to connect with customers via pre-recorded messages and DTMF input using a keypad. Hence you can collect the required information from users and route calls to the relevant agent.

GreenAds Global  helps you to improve operational efficiency and allows customization at affordable rates. We have a well-structured IVR software system that is using to gain customer satisfaction by solving their queries. We support  to grow your business to the next level.

Types of IVR available

There are many types of IVR systems mainly includes inbound or outbound. And Our company offers both inbound and outbound calls for your business.

Inbound
IVR solutions

 

Inbound IVR is an automated calling process and main usage is to deal with callers and other customers who is connected with your product/service.

Outbound
IVR solutions

 

With outbound IVR, campanies can directly contact large number of customers using different communication channels like SMS,voice message,text message or emails.

Try GreenAds Global IVR system for free trial !
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Benefits of IVR as a service

In terms of IVR platform, there are many benefits for different industries.


Usage of Cloud based IVR solutions in a business

IVR software is a customer tool which helps to interact with customers to solve their problems, to clear their doubts, to generate awareness about product/services and also to get valuable feedback from them. Greeting your customer is an added value and it provides a professional image for your business. So Scale your business with the best IVR solutions provided by us.

Our company offers a free trial of service and you can send up to 25 messages without any payment. Another feature is you don’t have to pay for undelivered messages.

How does IVR works?

IVR system contains a cloud telephony equipment, software, database, and supporting framework also uses a DTMF input to connect between phone and computer. The working of IVR software solution is simple. 

 

IVR solutions infographics
Why choose GreenAds Global for IVR solutions service?


It is the best option to reduce operational cost because We can use IVR as a service to replace the receptionist or customer agent who answers customer calls directly or indirectly.

GreenAds Global provides IVR services in all the districts in Kerala and major cities such as Cochin, Trivandrum, Calicut, etc.We help to greet your customers and deliver the right information with our professionally designed IVR software.Our packages are budget-friendly and suitable for businesses of all sizes and shapes.

Our company uses a cloud-based API for precise call routing like customer call volume, origin, time-frame, etc. Moreover, it also supports a multilingual facility.      

 

 
    To know more details about pricing and IVR packages
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Testimonials

"Ivr solutions is great. Definitely worth the investment. Your company is truly upstanding and is behind its product 100%. Keep up the excellent work."
Hari Shankar
Network Engineer
"We have no regrets! Your company is truly upstanding and is behind its product 100%. I was amazed at the quality of ivr solutions."

Mathew Joseph
Director
"Your service is great. It's exactly what I've been looking for. We have no regrets!"


Divya Pramod
IT Admin

FAQ

IVR stands for Interactive Voice Response and it is an automated system to interact with customers using voice messages and touch-tone key selection.

It is cost-effective and we provide IVR solutions at an affordable rate in Kerala. Feel free to call us to know more about it.

GreenAds Global provides different types of services with budget-friendly packages.

  • Cloud telephony solutions
  • Call centre solutions
  • IVR
  • Missed call service
  • Toll free number
  • Virtual number

IVR technology helps to maintain customer service and using this we can collect relevant information from customers and divert the call to the right department.

IVR means Interactive Voice Response and it is used to connect with customers to solve their queries. IVR system uses pre-recorded messages and DTMF input for that.

We offer Customer-friendly IVR packages

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GreenAds Global is one of the leading business communication service provider. We offer an array of services such as WhatsApp Business API, WhatsApp Business Cloud API, RCS messaging, Bulk sms, Voice call, Cloud telephony services and many more under one roof.

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