WhatsApp Business was mainly focused on small businesses and individual owners who focus on a small area of target audiences while WhatsApp business API was designed solely for large businesses with large target audiences.

WhatsApp Business API is designed for businesses with large customer volumes to automate their communication. All customer communication can be monitored and scaled through WhatsApp Business Panel.

WhatsApp messages are priced per conversation. Each conversation counts all the messages that happened in a 24-hour window. After passing the 24-hour window the messages will count under a new conversation.

WhatsApp Business API verified accounts will have a green tick near the brand name. This indicates that the brand has been verified by WhatsApp and will give additional credibility to the brand. 

WhatsApp Green Tick is an official check mark provided by WhatsApp so that the brands can emphasise their brand credibility and trustworthiness. Getting the WhatsApp Green Tick is not easy but required some procedures to complete the processes. Go through our blog to know more.

The customer’s most demanded need is to get answers to their queries regardless of the time they want to search for an answer. Chatbots are available 24/7 and they will help customers with their needs anytime.