
Why RCS Business Messaging
cause its feature rich sequel to SMS backed by the world’s telcos
Trusted Branding
More Instantly
identifiable than a
Phone Number
Send a Combination of text with
other media’s like images etc
Rich Media
llows Customers to send
replys to initiate chat Bot option
for further interactions
Instant Reply’s

Google Verification making the
conversation Authentic
Authenticated Sender
Company Profile
A detailed Company Profile with
Organisation Logo & Banner with
Contact Information’s
Call to Action Buttons
Links to other functions like
Click to Call, Website, Payment’s,
Location, Mobile App etc.
RCS Business Messaging: A More Personal and Engaging Way to Connect with Customers
Explore the countless possibilities of RCS Business Messaging, empowering your brand to share interactive content, engage with customers, and elevate brand engagement to new heights. Experience the potential of RCS through an engaging video that showcases its capabilities and benefits.
RCS Messaging is vital for business as it offers the following features
communication services for a variety of use cases to
enhance their customers experiences. Here are a few:

Improved profits with
seamless interactions

Quality conversions and
click-through rates

The Best way
to retain customers

The Easiest way to feature your products and services
Discover the Versatility of RCS Business Messages Across All Industries!
With features like rich media sharing, product previews, and secure transactions, Google RCS revolutionizes the e-commerce experience, driving higher customer engagement and boosting sales.
With secure end-to-end messaging, real-time customer support, and personalized financial updates, Google RCS empowers financial institutions to foster stronger client relationships, streamline transactions, and deliver a seamless mobile banking experience.”
Google RCS revolutionizes the way medical appointments are scheduled, reminders are sent, and critical health information is shared, leading to improved patient care and streamlined healthcare processes.

Transform Your Customer Conversations with
Unmatched 2-Way Rich Messaging Capabilities!

Promotional
The aim is to enhance awareness, engagement, and sales by transmitting sales, marketing, and promotional communications to new or current customers.
Instances include
Extending offers, promotions, discounts & upgrades on products or services
Following up on incomplete transactions initiated by the user, such as abandoned shopping carts and wishlists etc
Transactional
Examples:
Fraud alerts Purchase confirmation Product/service updates Account/product information Feedback request News alerts


OTP
The OTP agent is suitable for:
Account authentication with OTP/2FA Password resets Online transaction confirmation
Why RCS Business Messaging

A2P messages shift to A2P Conversations if a user replies within 24 hours, and the window for the conversation extends for an additional 24 hours from the initial reply.
Assisted commerce
High involvement purchases
Product queries
Returns and refunds
Post-purchase concerns
Appointment rescheduling
Account changes

Single Rich Message is a business-initiated A2P message that contains rich elements or exceeds 160 characters (can go up to 2000 characters if a template is used).
Promos and launches
Upselling and cross-selling messages
Info videos
How-to guides
Product brochures

A2P messages shift to A2P Conversations if a user replies within 24 hours, and the window for the conversation extends for an additional 24 hours from the initial reply.
Assisted commerce
High involvement purchases
Product queries
Returns and refunds
Post-purchase concerns
Appointment rescheduling
Account changes
Pricing for RCS delivery in India
Affordable Pricing for RCS Delivery in India
Message Type | Domestic | International | Outgoing | Incoming |
---|---|---|---|---|
Simple Message OTP, Notification etc | INR 0.20 | INR 4.50 | ![]() | ![]() |
Rich Card Messages Images, Videos & Call to actions | INR 0.30 | INR 5.00 | ![]() | ![]() |
Incoming Messages Customer Conversation | INR 0.15 | INR 1.00 | ![]() | ![]() |
What is Google’s RCS messaging service?
RCS messaging service helps to get in touch with mobile customers and provide them with an interactive experience. It helps to improve open rates and thus enhance conversion.
RCS Business Messaging is more like SMS equipped with rich media, interactive modes, and analytics.
The best part is that all these features are delivered right to the android devices used by the common man. Imagine the impact it could have on businesses.
Those devices that are not RCS enabled will receive conventional SMS, while RCS enabled mobiles will receive rich media messages.


Our RCS Messaging can help you
scale your profits
It also provides an opportunity to work in all networks and every mobile device.
Due to its rich communication features such as multimedia, security and reliability, distinct sizes of businesses can use this powerful tool as a marketing strategy for better communication with customers.
RCS business messaging solutions for different sectors
RCS Messaging – The best option for business communication
It also provides an opportunity to work on all networks and with all mobile devices. Due to its rich communication features like multimedia communication and its security and reliability, all sizes of businesses can use this powerful tool as a marketing strategy for better communication with customers.
RCS Messaging – The best option for business communication
- RCS messaging is a next-generation communication protocol that is a renewal of SMS with text messages.
- RCS messaging is more interactive and a rich communication channel than conventional SMS.
- It has rich features like image and video sharing, location tracking, route map sharing, link sharing, and many more from one to another.
- We can engage with customers more securely by sending verified messages.
- As a message is from a verified business sender, it improves the confidence level of the customer.
- RCS is similar to chat apps like Facebook, WhatsApp and it is free to be used by customers.
- Business senders can connect with customers by sending messages without any delay.
- RCS messaging offers the stability of SMS and rich features of OTT chat apps.
- In the business sector, RCS can build a branded and interactive communication experience.
- Using RCS messaging you can create a group chat, the ability to add and remove members from the group, and much more facilities than the way everyone communicates.
- RCS business messaging can be used by all-size companies.
- This service helps to create a quality conversation across the network.
Other Frequently Asked Questions:
RCS stands for Rich Communication Services and is the next-generation SMS protocol and universal standard between mobile operators and phones. This is accepted and encouraged by GCMA and many carriers and mobile phone operators like Google, Android, and Samsung. RCS enables businesses to communicate with their target audience with rich features like, high-res photos and larger files, chat with a group, know when messages are read, or make video calls.
RCS does have all the standard security protocols, including Transport Layer Security (the
underlying tech behind HTTPS), and IPsec (Internet Protocol Security), which is used in
VPNs.
RCS is a new way to engage your customer with your brand in two-way communication. It comes with features like high resolution video and image sharing and exchanging messages with carousels, emojis and gifs. It also comes with group sharing, getting read receipts and viewing real-time messaging.
RCS business messages help businesses to deliver better messaging everywhere. It is a more reliable way to communicate with the target audience with rich featured messages. RCS enables businesses to interact with their customers with branding, rich media, and analytics. Some examples include abandon cart notifications, bank account status, delivery notifications etc.
RCS is a rich communicating system and it needs data to deliver messages to the customer’s mobile phones irrespective of the data source. So RCS messages will definitely work over WiFi.
RCS service is absolutely free for users with an android phone with an android messaging app.
The rich features of RCS make it unique from normal SMS. It is a two-way conversation channel other than one-way communication. It allows the brands not only to deliver messages with rich features but also allow its customers to communicate with their favourite brands. Google RCS has a tie-up with major OEMs and mobile operators will have a wide range of reachability.
RCS is supported and promoted by GCMA since 2008, and has a tie-up with major telephone operators and OEMs. So, any mobile phone activated with RCS messaging system and has activated data can receive RCS messages irrespective of the network the user is on.
RCS is the future of brand communications as it allows businesses to communicate with their target audience using rich messaging services. Now new technologies are added to functions like chatbots will enable the system to function more accurately in the future.