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Communications PlatformsLeading google messaging
service provider
Engage with your customers with chats and rich cards. Integrate bots for chat commerce
Leading google messaging
Google Rich Communication – Rcs Messaging
Redefine customer experience with brand
new Google smart messaging service
Quality of communication creates an impact on customer response. Personalized messages with rich multimedia images, texts, and interactive sessions redefine user experience to a new level.
It helps to improve conversion rates, engagements, customer loyalty, and brand reputation.
RCS Messaging is vital for business
as it offers the following features
Customers across a wide range of industries use rich communication services
for a variety of use cases to enhance their customers experiences. Here are a few:
for a variety of use cases to enhance their customers experiences. Here are a few:
Improved profits
Quality conversions and
click-through rates
The Best way to
retain customers
The Easiest way to feature
your products and services
What is Google’s RCS
messaging service?
RCS messaging service helps to get in touch with mobile customers and provide them with an interactive experience. It helps to improve open rates and thus enhance conversion.
RCS Business Messaging is more like SMS equipped with rich media, interactive modes, and analytics.
The best part is that all these features are delivered right to the android devices used by the common man. Imagine the impact it could have on businesses.
Those devices that are not RCS enabled will receive conventional SMS, while RCS enabled mobiles will receive rich media messages.
How is the RCS message different from Sms
When compared to SMS, RCS messaging works differently.
- You can send large size and high-resolution images and videos.
- You can react to receive messages as it offers interactive modes for customers.
- It also supports multimedia communication to interact with customers in a fast manner.
- With the RCS message, one can send large size messages without any character limits.
How does RCS
messaging work
RCS is available free of cost to all Android users. Users can update it via carrier network and avail all the latest features of RCS.
It uses a data connection, and if an internet connection is absent, the Sms will fall back to conventional SMS.
Users can use the Google message app as their default app to avail Rcs settings on their phone.
Samsung users can also do the same as Samsung supports RCS service only via carriers. Therefore, Android users can use the google message app for Rcs messaging.
Our RCS Messaging can help you scale your profits
RCS is the best platform for business users to communicate with customers. A business will be able to integrate its chat apps with this messaging tool to handle customer queries.
It also provides an opportunity to work in all networks and every mobile device.
Due to its rich communication features such as multimedia, security and reliability, distinct sizes of businesses can use this powerful tool as a marketing strategy for better communication with customers.
RCS business messaging solutions for different sectors
RCS Messaging – The best option
for business communication
RCS is a great platform for business users to communicate with customers. Businesses will be able to integrate their chat apps with this messaging tool to handle customer queries.
It also provides an opportunity to work on all networks and with all mobile devices. Due to its rich communication features like multimedia communication and its security and reliability, all sizes of businesses can use this powerful tool as a marketing strategy for better communication with customers.
Rich communication service features
- RCS messaging is a next-generation communication protocol that is a renewal of SMS with text messages.
- RCS messaging is more interactive and a rich communication channel than conventional SMS.
- It has rich features like image and video sharing, location tracking, route map sharing, link sharing, and many more from one to another.
- We can engage with customers more securely by sending verified messages.
- As a message is from a verified business sender, it improves the confidence level of the customer.
- RCS is similar to chat apps like Facebook, WhatsApp and it is free to be used by customers.
- Business senders can connect with customers by sending messages without any delay.
- RCS messaging offers the stability of SMS and rich features of OTT chat apps.
- In the business sector, RCS can build a branded and interactive communication experience.
- Using RCS messaging you can create a group chat, the ability to add and remove members from the group, and much more facilities than the way everyone communicates.
- RCS business messaging can be used by all-size companies.
- This service helps to create a quality conversation across the network.
Other Frequently Asked Questions:
1WHAT IS RCS MESSAGING ?
RCS stands for Rich Communication Services and is the next-generation SMS protocol and
universal standard between mobile operators and phones. This is accepted and encouraged by
GCMA and many carriers and mobile phone operators like Google, Android, and Samsung.
RCS enables businesses to communicate with their target audience with rich features like,
high-res photos and larger files, chat with a group, know when messages are read, or make
video calls.
2WHAT SECURITY DOES RCS OFFER ?
RCS does have all the standard security protocols, including Transport Layer Security (the
underlying tech behind HTTPS), and IPsec (Internet Protocol Security), which is used in
VPNs.
3WHAT ARE THE FEATURES OF RCS ?
RCS is a new way to engage your customer with your brand in two-way communication. It
comes with features like high-resolution video and image sharing and exchanging messages
with carousels, emojis and gifs. It also comes with group sharing, getting read receipts and
viewing real-time messaging.
4WHY SHOULD A COMPANY USE RCS ?
RCS business messages help businesses to deliver better messaging everywhere. It is a more
reliable way to communicate with the target audience with rich featured messages. RCS
enables businesses to interact with their customers with branding, rich media, and analytics.
Some examples include abandon cart notifications, bank account status, delivery notifications
etc.
5DOES RCS MESSAGE WORK OVER WI-FI ?
RCS is a rich communicating system and it needs data to deliver messages to the customer’s
mobile phones irrespective of the data source. So RCS messages will definitely work over
WiFi.
1WHAT DOES IT COST TO USE RCS ?
RCS service is absolutely free for users with an android phone with an android messaging
app.
2WHAT MAKES RCS UNIQUE ?
The rich features of RCS make it unique from normal SMS. It is a two-way conversation
channel other than one-way communication. It allows the brands not only to deliver messages
with rich features but also allow its customers to communicate with their favourite brands.
Google RCS has a tie-up with major OEMs and mobile operators will have a wide range of
reachability.
3CAN I SEND AN RCS MESSAGE TO ANYONE ?
RCS is supported and promoted by GCMA since 2008, and has a tie-up with major telephone
operators and OEMs. So, any mobile phone activated with RCS messaging system and has
activated data can receive RCS messages irrespective of the network the user is on.
4WHAT IS THE FUTURE OF RCS ?
RCS is the future of brand communications as it allows businesses to communicate with their
target audience using rich messaging services. Now new technologies are added to functions
like chatbots will enable the system to function more accurately in the future.
