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UAE’s Trusted Enterprise Messaging Service – Official WhatsApp API, RCS & Bulk SMS Provider

Simplify customer communication with our enterprise messaging service. Send campaigns on WhatsApp API, RCS, and Bulk SMS from one secure, scalable platform—trusted by leading businesses in UAE.

Meta's Official WhatsApp Business API Provider

Google RBM Partner

What is Enterprise Messaging Service?

Enterprise Messaging Service (EMS) is a secure and scalable platform that enables businesses to send and receive large volumes of messages across multiple channels like WhatsApp API, RCS, and Bulk SMS. Unlike consumer messaging apps, EMS is built with enterprise-grade security, automation, and integration capabilities to improve customer communication and internal workflows.


Multi-channel reach: Communicate via WhatsApp API, RCS, and SMS from one platform.
Reliable & secure: Business-grade encryption and guaranteed delivery.
Integration-ready: Connect with CRM, ERP, and database systems effortlessly.
Workflow automation: Automate alerts, inventory updates, and sales notifications in real-time.

Our Enterprise Messaging Services

WhatsApp Business API

Leverage the power of the world's most popular messaging app for personalized, rich, and two-way communication with your customers. The WhatsApp Business API enables automated notifications, customer support, marketing campaigns, and more, all within a familiar and trusted environment.

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RCS Messaging

Step into the future of mobile messaging with RCS. This next-generation protocol, an evolution of SMS, allows you to send visually rich and interactive messages directly within the native messaging app on compatible smartphones. Engage your audience with high-resolution images, videos, carousels, suggested replies, and call-to-action buttons, transforming traditional texts into engaging experiences.

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Voice Call Service

Beyond text, our Voice Call service enables businesses to deliver pre-recorded voice messages or connect customers to interactive voice response (IVR) systems. This is perfect for appointment reminders, payment overdue notifications, customer surveys, emergency alerts, and highly personalized customer outreach, adding a human touch to automated communication.

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Bulk SMS

For unparalleled reach and instant delivery, our Bulk SMS service remains a cornerstone of effective enterprise communication. Ideal for critical alerts, OTPs, promotional campaigns, and notifications, SMS ensures your message reaches virtually every mobile phone user, regardless of internet connectivity.

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Why Choose Our Enterprise Messaging Service


Unified Messaging Across WhatsApp, RCS & SMS
Reach your customers on the channels they trust—whether it's WhatsApp Business API, next-gen RCS, or reliable SMS. Our platform connects seamlessly with your internal systems to automate and streamline communication at every touchpoint.

Multi-Channel Messaging with Reliable Fallback
Whether it’s WhatsApp, RCS, or SMS, our platform ensures your message reaches the customer—instantly and reliably. If a preferred channel like RCS or WhatsApp is unavailable, we automatically fall back to SMS to guarantee delivery. This makes it ideal for critical use cases in eCommerce, healthcare, logistics, and more—where timing and reach are everything.

Scalable
From startups to large-scale enterprises, our platform handles high message volumes with ease. Whether you are engaging thousands or millions, our Enterprise Messaging service infrastructure supports your growth without slowing you down.

Secure Messaging Across Every Channel
From WhatsApp API’s built-in end-to-end encryption to the secure delivery standards of RCS and SMS, our platform ensures your business communications are protected at every stage. We implement strict data handling policies, making us a trusted partner for UAE businesses that handle sensitive customer or financial data.

100% Compliance with UAE Regulations
Our platform is built to meet UAE telecom and data privacy laws, ensuring all your campaigns comply with local requirements. You stay protected from penalties while building customer trust.

Why Enterprise Messaging Service Matters for UAE Businesses

Mobile usage is high and customer expectations are rising—Enterprise Messaging Services (EMS) have become essential for modern business communication. Here’s why UAE businesses are choosing platforms like ours to stay ahead:


1, Stronger Customer Engagement Across Channels
With read rates of over 90% on SMS and high engagement on WhatsApp and RCS, our platform ensures your messages are seen—whether it’s a promotion, update, or reminder. It’s the fastest way to reach your audience where they already are.

2, Smarter Operations Through Automation
Automate routine yet critical tasks such as order confirmations, delivery updates, OTPs, and appointment reminders. Free up your team while ensuring consistent, error-free communication at scale.

3, Real-Time Communication That Drives Results
From instant service notifications to timely support updates, our messaging suite enables real-time interactions that speedup decisions, improve service quality, and boost customer satisfaction.

4, Hyper-Personalised Marketing Campaigns
Send dynamic, targeted promotions via WhatsApp, RCS, or SMS—based on user behaviour, location, or preferences. Strengthen relationships and drive conversions with the right message at the right moment.

5, Built-in Security & Local Compliance
Our platform is designed with enterprise-grade encryption and adheres to UAE’s stringent data protection regulations. Whether you're in banking, healthcare, or retail—your data stays protected.

6, Ready to Scale with Your Business
Whether you are a growing startup or a large enterprise, our infrastructure scales effortlessly. Launch campaigns for thousands or millions—without worrying about downtime or delivery issues.

Get started today and transform your business communication with GreenAds Global!

Key Factors to Consider When Choosing an Enterprise Messaging Service Provider in UAE

When choosing an Enterprise Messaging Service provider in the UAE, consider the following essential features:

Multi-channel Support

Ability to send messages across various channels like SMS, WhatsApp Business API and RCS

Programmable APIs

Enables seamless integration with existing CRM systems, ERPs, e-commerce platforms, and custom applications.

Sender ID Registration and Management

Select provider help you register and manage your alpha numeric Sender IDs (like "AD-Your Brand") to build brand trust and meet UAE regulatory requirements with ease.

Bulk Messaging Capabilities

Select a provider who is capable of sending large volumes of messages for marketing campaigns, alerts, or notifications.

Delivery Reports and Analytics

Provides insights into message delivery status, open rates, response rates, and campaign performance.

Security and Encryption

End-to-end encryption to protect message content and data privacy.

Scalability and Reliability

Ensures high uptime and the ability to handle peak loads without performance degradation.

Compliance Features

Adherence to local regulations, including time restrictions for promotional messages and mandatory opt-out instructions.

Integration with AI and Chatbots

Ability to automate customer support, lead qualification, and personalized interactions using chatbots

Dedicated Local Support

Access to technical assistance and customer service with local market understanding.

Understanding UAE Regulations for Business Messaging

All promotional messaging in the UAE—SMS, WhatsApp, RCS, or calls—is regulated by the TDRA. Businesses must get approval, use registered sender IDs, and only contact users with their consent. Messaging is allowed during set hours (calls: 9 AM–6 PM,SMS: 7 AM–9 PM), and opt-outs must be respected.

Violations lead to heavy fines or licence issues. GreenAds Global ensures your campaigns stay fully compliant and effective across all channels.

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Enterprise messaging service isn’t a luxury anymore, it’s a necessity. With GreenAds Global, you're not just sending messages. You're building customer relationships that drive growth. Start your free trial or book a personalized demo today. Experience the future of messaging, built for UAE businesses.

Frequently Asked Questions

What is Enterprise Messaging Service (EMS)?

An Enterprise Messaging Service (EMS) is a communication platform that allows businesses to send and receive messages across multiple channels, such as WhatsApp API, RCS, and Bulk SMS. It enables businesses to automate communication, engage customers at scale, and ensure timely delivery of critical messages, all while maintaining security and compliance with industry regulations.

What is GreenAds Global’s Enterprise Messaging Service?

GreenAds Global’s Enterprise Messaging Service is a robust communication platform that allows businesses to connect with their customers across multiple channels, including WhatsApp API, RCS, and Bulk SMS. Our platform is designed for scalability, reliability, and security, offering businesses a unified solution for engaging customers at scale.

How do I get started with GreenAds Global’s enterprise messaging services?

Getting started is easy! You can request a free demo, book a consultation with our experts, or sign up for a free trial to test out our platform’s capabilities. Simply click here to get started!

How is the pricing structured for your Enterprise Messaging Services?

Our pricing is typically usage-based, depending on the volume of messages sent, the specific channels used (WhatsApp API, RCS, SMS, Voice), and any premium features or dedicated support required. We offer flexible plans tailored to different business sizes and needs. Please contact us for a customized quote.

Is Sender ID registration mandatory in the UAE, and how does it work?

Yes, alphanumeric Sender ID registration is mandatory for all local SMS traffic in the UAE. Promotional SMS Sender IDs must start with "AD-". We assist businesses through the entire Sender ID registration process with local operators like Etisalat and du to ensure compliance.

Do you provide delivery reports and analytics for messages sent?

Yes, our platform offers comprehensive delivery reports and analytics. You can track message delivery status, open rates, response rates, and campaign performance, providing valuable insights to optimize your messaging strategies.

What are the TDRA regulations for sending business messages in the UAE?

The TDRA (Telecommunications and Digital Government Regulatory Authority) regulates business messaging in the UAE. Key rules include mandatory Sender ID registration (e.g., "AD-" prefix for promotional SMS), time restrictions for promotional messages (7 AM to 9 PM), and the requirement for explicit customer consent and an opt-out mechanism for all marketing communications.

Can I send personalized messages using your enterprise messaging services?

Absolutely. Our platform supports dynamic content insertion, allowing you to personalize messages with customer names, order details, loyalty points, and other relevant information from your database across all channels (WhatsApp, RCS, SMS, Voice).

Do you offer APIs for integration with our existing systems (CRM, ERP, etc.)?

Yes, our services come with robust and well-documented APIs(Application Programming Interfaces) that allow seamless integration with your existing CRM, ERP, e-commerce platforms, and custom applications, ensuring automated and efficient communication workflows.

What is Bulk SMS and how does it fit into an enterprise messaging strategy in the UAE?

Bulk SMS allows businesses to send a high volume of text messages to a large audience simultaneously. In the UAE, it's highly effective for critical alerts, One-Time Passwords (OTPs), promotional campaigns, appointment reminders, and transactional notifications due to its universal reach and high open rates, even without internet connectivity.

How do Enterprise Messaging Services differ from regular consumer messaging apps?

Enterprise Messaging Services (EMS)is designed for business needs, offering features like high-volume sending, programmable APIs for integration, enhanced security and compliance, dedicated sender IDs, detailed analytics, and multi-channel support (like WhatsApp API,RCS, SMS, Voice Calls) that consumer apps do not.

What industries can benefit from Enterprise Messaging Services in the UAE?

Virtually all industries can benefit, including E-commerce & Retail, Banking & Finance, Healthcare, Real Estate, Logistics & Delivery, Education, Hospitality, and Government. Enterprise Messaging Services (EMS) is versatile for marketing, customer support, transactional alerts, and internal communication.

What should I consider when selecting an Enterprise Messaging Provider?

When selecting an enterprise messaging provider, consider factors such as reliability, scalability, security features, and customer support.

Ensure the provider has a proven track record of uptime and message delivery success.

Is Enterprise Messaging secure?

Yes, Enterprise Messaging is secure. Our platform use advanced encryption, authentication protocols, and access controls to protect sensitive data during transmission. Additionally, our services comply with industry regulations and data protection standards, ensuring messages are delivered safely and reliably without unauthorised access.

What are common use cases for Enterprise Messaging?

Enterprise messaging is widely used in various scenarios, including:

  • Order Processing: Managing orders in e-commerce platforms.
  • Data Synchronization: Keeping data consistent across multiple systems.
  • Event Notification: Alerting users about important events or changes.

How does Enterprise Messaging work?

Enterprise messaging operates on a message-oriented middleware (MOM) architecture, which allows different applications to communicate with each other through messages. This architecture decouples the sender and receiver, enabling them to operate independently.

Messages are sent to queues where they are stored until the receiving application is ready to process them. This ensures that no messages are lost and that they are delivered in the correct order.

What are the benefits of Enterprise Messaging?

Enterprise messaging provides numerous advantages for organizations looking to improve their communication infrastructure. It enhances collaboration, increases operational efficiency, and supports real-time data sharing.

With enterprise messaging, teams can communicate more effectively, share information instantly, and work together on projects without delays.

By automating message delivery and reducing manual processes, organizations can save time and resources, allowing employees to focus on more strategic tasks.

Book a One-to-One Meeting With Our Product Expert

Have questions? We have got answers! Connect with our product expert for a personalized demo session and discover the best messaging solutions for your business.

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