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WhatsApp Chatbot for Business

Looking to automate customer conversations on WhatsApp for your business? Our WhatsApp Chatbot is the perfect solution. With GreenAds Global’s no-code platform, you can build and launch a powerful WhatsApp Chatbot—within just 5 minutes.

Start your free trial today and transform the way your business communicates.

1000 +

Active Chatbots Deployed

3 M +

Conversations

80 +

Integrations

Boost your business with GreenAds Global—trusted by 5,000+ companies for RCS, WhatsApp Business API, Bulk SMS and voice solutions

What is a WhatsApp Chatbot

WhatsApp chatbot is an automated conversational tool that interacts with users on WhatsApp — just like chatting with a human, but powered by AI or rule-based logic.

It’s designed to help businesses manage conversations at scale by handling customer queries, processing orders, sharing updates, booking appointments, and much more. Whether powered by AI or set up with simple rules, a WhatsApp chatbot understands customer questions and responds just like a real support agent. From “Where is my order?” to “I need help,” it delivers instant, accurate replies—no human intervention required.

By automating these interactions, businesses can reduce manual workload, improve response times, and provide a seamless customer experience—all through the world’s most-used messaging app.

No-code whatsapp CHATBOT BUILDING PlatFORM

How WhatsApp Chatbots Help Your Business Grow

24/7 Customer Service
A WhatsApp Chatbot offers instant, 24/7 customer support—helping users get the answers they need without delays or human involvement.
Cost Savings & Operational Efficiency
WhatsApp Chatbots cut costs by automating routine tasks and handling high volumes of queries, allowing your support team to focus on complex issues that truly need human attention—saving time and resources.
CRM Integration
Easily sync chatbot data with your CRM or sales system for better lead tracking, follow-ups, and campaign automation.
Personalization
Chatbots can be programmed to provide personalized responses to customers based on their past behavior and preferences.
Gathering Customer Insights
By analyzing the queries and feedback received by chatbots, businesses can gather valuable insights about their customers.
Multi-language Support
Chatbots can converse in multiple languages, helping you reach a broader audience and serve diverse customer bases effortlessly

How to Build a WhatsApp Chatbot

At GreenAds Global, we make it easy for you to build a powerful WhatsApp Chatbot using our no-code Telinfy platform. Whether you are collecting leads, sharing product info, or providing instant customer support — you can do it all in minutes.

Here’s how itworks

Step 1: Select Your WhatsApp Channel : Log in to the Telinfy Platform and go to the Channels tab. Pick the WhatsApp account you want to build the bot for.

Step2: Create a New Chatbot : Navigate to the Chatbots section and click Create Chatbot. Give it a name,  Add trigger keywords —  these are the words your customers type to activate the bot.

Step3: Design the Chat Flow : Use our drag-and-drop editor to build conversations.

Add multiple types of nodes:
Text/Media Node : Ask questions and collect answers (like name, location, etc.) Supports text, images, PDFs, videos.
Button Node: Show up to 3 response options (like Yes / No / Learn More).
Add a media header, custom message, and track replies using Variables.
List Node : Let users pick from a list of services or products.
Add sections and up to 10 options with descriptions.
Message Node: Send media-rich messages to explain or respond with documents, images, or links.

Step 4: Set Variables for Reports
Want to track customer responses?
Use Variable Names for each input (e.g. customer_name, location).
These appear as column headers in your chatbot reports (Excel export).

Step 5: Save, Export & Activate
Click Save to finalise your bot.
Export your chatbot flow for backup or  team review.
Go back to the Chatbots section and Activate your bot.

You can even run multiple chatbots at the same time!

Industries Using Our WhatsApp Chatbot

E-commerce

WhatsApp Chatbots transform the e-commerce experience by providing instant, personalised support to customers. From sending order confirmations and tracking updates to recovering abandoned carts and answering product queries 24/7, chatbots simplify every stage of the buyer journey. They also help boost sales through personalised recommendations and promotional broadcasts

Sales and Marketing

WhatsApp Chatbot help qualify leads instantly, capture customer details, and deliver personalised product or service recommendations—all through automated conversations. You can use them to run promotional campaigns, follow up with prospects, share brochures or videos, and even schedule demos—without manual effort. This not only speeds up your sales cycle but also ensures your marketing messages reach customers directly on their most-used app.

Customer Service

WhatsApp Chatbots significantly improve customer service by providing instant, round-the-clock support. They can handle common queries like order status, return policies, or account issues without human intervention—reducing wait times and support costs. Chatbots can also escalate complex cases to live agents when needed, ensuring a smooth and responsive experience. With automated responses, multilingual support, and easy access via WhatsApp, businesses can resolve issues faster and keep customers satisfied.

Booking and scheduling

WhatsApp Chatbots simplify booking and scheduling by allowing customers to book appointments, confirm slots, or reschedule—all through a quick chat. Whether it’s a salon, clinic, service centre, or event, the chatbot guides users step-by-step, collects necessary details, and sends instant confirmations or reminders. This reduces manual coordination, avoids double bookings, and ensures a seamless experience for both businesses and customers—right on WhatsApp.

Education and resources

WhatsApp Chatbots are highly effective in the education industry for automating student engagement and communication. They can handle tasks like course enquiries, admission queries, registration, fee reminders, and exam notifications—all instantly via chat. Educational institutions can also use chatbots to send study materials, schedule updates, and feedback forms, making communication faster, more accessible, and student-friendly. It’s a convenient way to keep students informed and supported—without the need for constant manual follow-ups.

Multiple Keywords & Multiple Chat Bots

User can have multiple chatbots for their number with multiple Keywords or can have a chatbot with multiple Keyword Trigger

Have different departments Build a chat bot for each with unique trigger keywords

Create Campaign wise Chat bot for different campaigns including Social media campaigns like Fb Ads, Insta Ads or WhatsApp marketing

WhatsApp Chatbot – Craft Conversation Flows in Seconds

Automate WhatsApp Conversations, From lead generations to customer support—everything handled through one easy whatsApp chatbot building platform, telinfy.

Drag-and-drop flow builder

Multiple chatbots on a single number

Fully or partially automated with agent handover after bot flow

Ready-to-use templates for common use cases, industries, and more

Integrate with ERP/Software using connect API

Expanded AI capabilities on demand

Start building smart chatbots!

Build your first chatbot in two minutes!

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Have questions? We have got answers! Connect with our product expert for a personalized demo session and discover the best messaging solutions for your business.

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