Yes, we support a fallback to SMS, and even multi-channel delivery options. If an RCS message fails to deliver—due to the recipient’s device not supporting RCS, network limitations or technical issues—the system can automatically switch to SMS to ensure your message is still delivered.

In addition, our platform supports multi-channel messaging, allowing you to:

• Set up WhatsApp or SMS as alternative delivery routes

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Yes, RCS messaging charges typically apply only for messages that are successfully delivered to the recipient's device. If a message fails to deliver due to technical issues or using a non-RCS-supported device, you are generally not billed for that attempt. This ensures you are only paying for actual message delivery and not for undelivered or failed attempts.

Yes, RCS pricing varies from country to country. The cost depends on several factors, including local telecom regulations, carrier partnerships, message volume, and destination country. In general, international RCS messages cost more than domestic ones, and countries with stronger RCS adoption may offer more competitive rates.

Yes, we offer a fully white-labelled RCS messaging platform for resellers and partners. You can brand the platform with your own logo, domain, and identity—allowing you to offer RCS messaging services under your own name.

To activate RCS for your business, you will need to provide:

Business Info

• Brand name
• Message type (OTP, Transactional, Promotional)
• Logo (224×224) & Banner (1440×448)
• Short description (max 40 characters)
• Website, Terms of Use & Privacy Policy URLs

Contact Details

• Primary phone number
• Domain email ID (e.g. info@yourcompany.com)
• Contact person's name, designation, email, mobile
• Company address
• Languages needed
• Opt-in page URL

KYC Document (any one)

• PAN / GST / Incorporation / MSME / Bank Statement / Rental Agreement

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Yes, we offer 1,000 free demo credits to help you explore and test our RCS messaging platform. You can use these credits to try out features, send trial campaigns, and experience how RCS works—with no upfront cost.