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RCS Messaging : Branded, Interactive Conversations

Engage Customers with Interactive, Branded Messaging

RCS Messaging delivers rich, engaging conversations with images,videos, and interactive features— providing an app-like experience directly within the user’s SMS inbox.

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Boost your business with GreenAds Global—trusted by 5,000+ companies for RCS, WhatsApp Business API, Bulk SMS and voice solutions

200%

Higher Read Rate with Branded Interactive Message

150%

Better Customer Engagement than Traditional SMS

40%

Increase in Conversations Via Rich Media CTAs

Create Impactful Conversational Experiences with RCS Messaging

Branded Business Messages

Deliver Rich Media Experiences

Reach, Attract and Convert

Deliver rich Video experiences

Send invoices, Statements &Reports

24/7 Customer Support through Chatbots

rcs Messaging

Explore the Powerful Features of RCS Messaging

Google Verification Badge


Give your brand instant credibility with the Google-verified sender badge. Customers can trust your messages, knowing they come from an authenticated, verified business — not from an unknown number. It strengthens brand reputation and improves open rates.

Trusted Branding


With RCS messaging, your business name, logo, and brand colours appear alongside every message. No more random numbers — customers instantly recognise your brand, making communication more personal and trustworthy.

Rich Media Cards

Enhance your customer experience with visually rich content like images, videos, and GIFs. Rich media cards allow you to create engaging, interactive messages that stand out compared to traditional SMS.

Carousels

Showcase multiple products, offers, or options within a single message using carousels. Customers can easily swipe through images, links, and descriptions — making your marketing campaigns more dynamic, interactive, and conversion-driven.

Call To Action Buttons

Guide your customers towards action with clickable buttons embedded directly in the message. Whether it's “Buy Now,” “Book Appointment,” “Get Directions,” or “Learn More,” CTAs make it easy for users to respond instantly.

Instant Reply’s

Speed up conversations with automated reply options. Customers can select from pre-set responses (like "Yes," "No," "More Info") without typing, making interactions faster, smoother, and more satisfying.

Analytics

Track delivery rates, read receipts, click-throughs, and customer actions in real-time. RCS messaging provides advanced analytics, helping businesses measure campaign performance, optimise engagement, and make smarter communication decisions.

Success stories

Apollo Adlux Hospital: Building Patient Trust with Verified Messaging

Apollo Adlux Hospital used RCS Messaging to send appointment reminders and health alerts. Interactive buttons allowed easy confirmations and rescheduling, reducing no-shows and improving patient engagement.

73%

Open rate

3x

Response Time for Rescheduling

40%

Fewer Missed Appointments

Success stories

Renault: Boosting Engagement with Interactive RCS Campaigns

Renault leveraged RCS Messaging to showcase new models via rich media carousels and streamline test drive bookings with instant call-to-action buttons. This led to higher customer inquiries and showroom visits.

45%

Showroom visits

2.8x

Engagement rate vs SMS

60%

Test drive bookings

Success stories

Kalyan Silks: Personalized Shopping with RCS Messaging

Kalyan Silks used RCS Messaging to send personalised festive offers and outfit recommendations via rich media messages. Instant purchase buttons simplified shopping, increasing conversions and repeat customers.

73%

Open rate

3.5x

Conversion rate

38%

Repeat purchases

RCS messaging provider in India

Integrate RCS Messaging API into Your Business in Minutes

Seamlessly integrate RCS with your existing systems via our programmable API. Connect with CRM, email, social media, and SMS platforms to deliver rich messaging, automate workflows, and track campaign performance.

Why RCS Messaging Matters for Growing Businesses

Discover how RCS Messaging goes beyond traditional SMS—delivering rich, engaging, and action-driven communication that boosts ROI.
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Improved profits with seamless interactions
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Quality conversions and
click-through rates
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The Best way
to retain customers
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The Easiest way to feature your products and services

Smart Messaging for Every Business Scenario : Promote, Notify, Verify

PROMOTIONAL

Promotional RCS messages are designed to boost brand awareness, customer engagement, and sales by delivering targeted marketing communication to new or existing customers. These messages often include offers, discounts, and product or service upgrades. They can also be used to follow up on incomplete user actions, such as abandoned shopping carts or wishlists, encouraging customers to complete their transactions.

TRANSACTIONAL

Transactional RCS messages provide customers with timely and relevant updates related to their existing accounts, services, or purchases. These include order confirmations, product or service alerts, account notifications, and information updates. Businesses can also use transactional messages to request customer feedback or share important news and alerts, ensuring ongoing communication and customer satisfaction.

OTP

OTP messages are used to securely authenticate users and validate transactions through unique, time-sensitive passwords. These messages play a critical role in account login verifications using OTP or two-factor authentication, password reset processes, and the approval of sensitive online transactions. OTP RCS ensures both security and a seamless user experience.

RCS Messaging – The best option for business communication

GreenAds Global, a leading RCS messaging provider, offers a versatile solution that works seamlessly across all networks and mobile devices. With its rich communication features, including multimedia capabilities, robust security, and reliable delivery, businesses of all sizes can leverage this powerful tool as an effective marketing strategy, enabling enhanced communication with customers.

RCS messaging is a next-generation communication protocol that is a renewal of SMS with text messages.

RCS messaging is more interactive and a rich communication channel than conventional SMS.

It has rich features like image and video sharing, location tracking, route map sharing, link sharing, and many more from one to another.

We can engage with customers more securely by sending verified messages.

As a message is from a verified business sender, it improves the confidence level of the customer.

RCS is similar to chat apps like Facebook, WhatsApp and it is free to be used by customers.

Business senders can connect with customers by sending messages without any delay.

RCS messaging offers the stability of SMS and rich features of OTT chat apps.

In the business sector, RCS can build a branded and interactive communication experience.

Using RCS messaging you can create a group chat, the ability to add and remove members from the group, and much more facilities than the way everyone communicates.

RCS business messaging can be used by all-size companies.

This service helps to create a quality conversation across the network.

Frequently Asked Questions

How can I assess the efficiency of the campaigns done through Google RCS?

To assess the effectiveness of campaigns, businesses can access various reports such as open rate, click-through rate (CTR), delivered message rate, response rate, and more. Our platform provides detailed analytics reports.

Is it possible to integrate the chatbot with Google RCS?

Yes, it is possible to integrate a chatbot with Google RCS. Google RCS supports rich media and interactive messaging features, which can be utilized to build and integrate chatbots into the messaging experience.

What is the estimated timeline for completing the registration process and template approval?

The registration process typically takes up to 24 hours to complete, depending on the verification requirements. Once registered, template approval is instant, allowing businesses to start sending RCS messages immediately after submission

What security features does RCS provide?

RCS offers certain security features to protect user communications. These features may include:

·        Encryption: RCS messagescan be encrypted in transit between the sender and recipient, depending on the implementation by carriers and device manufacturers.

·        Authentication: RCS supports sender verification, allowing users to verify the identity of the sender.

·        Spam protection: RCS incorporates spam protection measures to identify and filter unsolicited or unwanted messages.

It is important to note that the level of security and encryption can vary depending on the carrier, device manufacturer,and specific implementation of RCS.

Will Apple devices support RCS Business Messaging?

Apple devices now support RCS messaging with the iOS 18 update, including RCS Business Messaging (RBM).

What types of media does RCS support?

RCS supports a wide range of media types including: High-resolution images Videos ,Audio files ,GIFs (animated images), Location sharing, Interactive buttons and carousels for interactive experiences

How can I verify if my mobile device supports RCS?

To check if your mobile devicesupports RCS, you can follow these steps:

Open the default messaging app on your device. Go to the settings or options menu within the messaging app. Look for a section related to "Advanced" or "Chat features." If RCS issupported, you should find options to enable or activate it. If not, thefeature may not be available on your device or carrier.

Do all mobile devices come with Google RCS pre-installed?

No, not all mobile devices come with Google RCS pre-installed. The availability of Google RCS depends on factors such as the device manufacturer, carrier support, and region. Some devices may have it pre-installed, while others may require activation or an update from the carrier. comes with features like high-resolution video and image sharing and exchanging messages with carousels, emojis and gifs. It also comes with group sharing, getting read receipts and viewing real-time messaging.

How to enable RCS chats on Android & iPhone?

On Android:

Open Messages App: Launch the default Messages app on your device.​

Access Settings: Tap your profile picture or the three-dot menu in the top-right corner, then select Messages settings.​

Enable RCS Chats: Tap RCSchats and toggle it on.​

On iPhone (iOS 18 and later):

Open Settings: Navigate to the Settings app on your iPhone

Navigate to Messages: Scroll down and tap on Messages.​

Enable RCS Messaging: Under "TextMessaging," tap RCS Messaging and toggle it on.

What are the differences between RCS and WhatsApp?

·        Integration: RCS is built into the default messaging app on Android and iOS (iOS 18+), while WhatsApp is a separate app that requires installation.

·        Platform Availability: RCS is now available on both Android and iOS (iOS 18+), whereas WhatsApp remains a stand alone app for all platforms.

·        Network Dependency: RCS requires carrier support for full functionality, while WhatsApp works solely over the internet (Wi-Fi ormobile data).

·        Encryption: WhatsApp offers end-to-end encryption by default, while RCS encryption depends on the carrier and messaging platform. Google Messages supports end-to-end encryption for RCS.

What is the difference between iMessage, RCS, and SMS?

• iMessage (Apple): Works over the internet, end-to-end encrypted, Apple devices only.

• RCS (Android & iOS 18): Rich media, read receipts, requires internet, cross-platform.

• SMS: Basic text messaging, no internet required, no advanced features.

What is an RCS message?

An RCS (Rich Communication Services) message is an upgraded form of SMS that allows users to send high-quality images, videos, and files, see read receipts, and use interactive buttons. It works over the internet (mobile data or Wi-Fi) and provides a modern messaging experience similar to WhatsApp or iMessage but within the default messaging app.

Is RCS messaging free?

RCS messaging is a premium messaging service for businesses. While personal RCS messages between individuals may not have extra charges, business messages follow a pricing model set by carriers and providers. To learn more about RCS Business Messaging pricing, visit our pricing page.

What is the price of RCS?

For personal use, RCS messaging is free as long as you have mobile data or Wi-Fi. For businesses using RCS Business Messaging (RBM) to communicate with customers, pricing depends on the carrier, provider and the number of messages sent. At GreenAds Global, we have 3 different pricing plans

1. Basic Messages Price: INR 0.15 + GST per message Details: Text-only messages up to 160 characters, including delivery and read receipts

2. Rich Card Messages Price: INR 0.22 + GST per message Details: Messages containing rich media elements such as images, videos, or PDFs.

3. Rich Card Conversations Price: INR 0.25 + GST per conversation Details: Initiated when a customer responds within 24 hours to a business message, allowing for interactive two-way communication.

Does RCS fall back to SMS?

If the recipient’s device does not support RCS or they are offline, our platform automatically falls back to SMS, ensuring message delivery without interruption.

Does RCS work on iPhone?

With the iOS 18 update, Apple now supports RCS messaging. This means iPhone users can send RCS messages to Android users

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