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Bring sales, support and campaigns together on WhatsApp. With GreenAds and Telinfy, your team, Fluffy AI and business tools work together—so every customer gets a clear next step.
14-day free trial · India-based onboarding & support
Hi, I need WhatsApp API for my ecommerce business.
Sure! What would you like to automate—sales, support or order updates?
Sales and order updates. We use Shopify.
Perfect. We can connect Shopify, automate updates and keep your team in the same inbox.
Can my sales team take over when needed?
Yes. They can join with the full customer context.
AI when it helps. Your team when it matters.
Sales, support, campaigns, AI agents, Shopify/CRM integrations and human teams—working together around the customer conversation through GreenAds + Telinfy.
GreenAds/Telinfy connects the conversation to AI, customer data, workflows and the people who need to act—without making the customer start over.
Understand why the person reached out, capture useful context and immediately create a clearer next step.
Ask the right questions, detect intent and prepare the conversation before a human needs to join.
Update CRM data, trigger Shopify actions, call APIs or start a workflow directly from the conversation.
The agent sees the customer, intent and previous steps immediately—without making the customer repeat themselves.
KSEB Electra running on Telinfy demonstrates the difference between answering a question and actually helping a customer complete a task.
Service information surfaced instantly.
Bring your team, automation, AI and integrations into one operating experience—from the first customer message to the next business action.
Sales and support teams see ownership, context and conversation history in one place.
Fluffy AI can qualify, recommend, collect details and trigger workflows—then hand over with full context when a human should take over.
Connect Telinfy to Shopify, CRM, webhooks and APIs so a customer message can update data, trigger actions and move the workflow forward.
The underlying WhatsApp channel is only the starting point. The provider experience determines how quickly your team can actually use it.
| Decision factor | GreenAds / Telinfy | Direct Meta Cloud API | Typical basic provider |
|---|---|---|---|
| Shared team inbox | Available | Build separately | Varies |
| Campaign operations | Available | Build separately | Usually |
| Automation / AI | Available | Custom development | Tier dependent |
| Shopify / CRM / APIs | Integrations + APIs | Custom development | Often add-on |
| RCS / SMS / Voice | Same ecosystem | Separate tools | Varies |
| India onboarding support | Available | Developer-led | Varies |
Meta message charges remain separate from the Telinfy platform fee so buyers can understand the two cost layers clearly.
For smaller teams starting with the official API.
For sales, support and ecommerce automation.
For higher-volume and complex workflows.
Business users can work in Telinfy while technical teams retain the control needed to connect customer conversations to their own systems.
Review the current setup first, then migrate in controlled steps with clear ownership.
Review WABA, phone number, templates, users and integrations.
Complete the required business and phone-number setup.
Teams, routing, automation, integrations and APIs.
Test templates, replies, webhooks and handoff before rollout.
A provider helps businesses activate and operate the WhatsApp Business Platform and adds the software, onboarding, automation, integrations and support needed to use it at scale.
Meta provides the underlying API infrastructure. A provider can add inbox, campaigns, workflows, AI, integrations, analytics and operational support around it.
Many migrations can retain the business number, but eligibility depends on the current WABA and account setup. Review the configuration before starting.
The total typically consists of Meta message charges plus the provider's software/platform fee. Those two cost layers should be shown separately.
Test GreenAds/Telinfy with your real sales, support and automation workflows, then scale from there.
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