WhatsApp templates are pre-approved message formats used to start conversations with customers via the API. There are four main types of templates:

1. Utility Templates
   Used for transactional updates like order confirmations, shipping alerts. These are time-sensitive and service-based.
2. Authentication Templates
   Used for sending OTPs or verification codes. These are fast and secure — perfect for login or signup flows.
3. Marketing Templates
   Used to send promotions, offers, back-in-stock alerts, festive deals, or re-engagement messages.

At GreenAds Global, we help you create, get approval, and manage all your WhatsApp templates — so you never hit a roadblock mid-campaign.

Start by choosing an official provider like GreenAds Global. We will help register your number, set up the API, and connect it to your systems — whether that’s a CRM, website, or any other software, integration is plug-and-play.

Look for providers who have these capabilities:

• Fast approval and onboarding
• No-code building platform
• CRM/eComm integrations (Shopify, Zoho, HubSpot, etc.)
• Analytics and reporting
• Multi-agent chat support
• Local support when needed
• Message fallback option
• Dedicated customer support

Some of the top global providers include GreenAds Global, Twilio, Gupshup, WATI, and Aisensy. In India and GCC, GreenAds Global stands out for offering WhatsApp + RCS + SMS fallback, fast onboarding, and local support with offices in Kochi, Hyderabad, and Dubai.

To activate a WhatsApp chatbot, you first need access to the WhatsApp Business API. Once your number is approved through an official provider like GreenAds Global,  you can set up your chatbot in just a few steps — no coding needed. You can create custom flows for FAQs, lead capture, order updates, or customer support using our no-code chatbot builder. After setup, your bot will auto-respond to chats 24/7, saving your team hours every day.

Yes, that’s the power of the API. You can set up automated flows for order updates, appointment reminders, abandoned carts, COD confirmations, and more. With our no-code automation builder, it’s easy — no developers needed.

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WhatsApp API pricing has two parts: Meta’s conversation charges +  platform fee. Meta charges vary by country and conversation type (utility, marketing, service). At GreenAds Global, we keep it simple with flexible monthly plans — no surprises, pay only for what you use.

Use Cases for WhatsApp API

The WhatsApp API can be utilized in various ways to enhance business operations. Some of the most common use cases include:

Customer Support

Businesses can provide real-time support to customers, answering queries and resolving issues promptly.

Notifications

Sending order confirmations, shipping updates, and appointment reminders can keep customers informed.

Marketing

Companies can use the API to send promotional messages and offers directly to customers, increasing engagement.

By leveraging these use cases, businesses can improve their overall customer experience.

Yes. Whether it’s Shopify, Zoho, HubSpot, Salesforce, or any custom CRM — we make integration simple. Our API and no-code tools can plug into your existing stack.

2 hrs to 48 hrs after submitting all relavant details