One UnifiedMaster business communication with Telinfy—the GreenAds Global omnichannel messaging platform for WhatsApp Business API, SMS, RCS and Voice.
Choose the channels that fit your customers.
Manage them all with Telinfy.
Supporting business communication across industries.
?GreenAds Global Pvt Ltd operates Telinfy, its omnichannel messaging platform for WhatsApp Business API, RCS, SMS and Voice. Telinfy combines messaging, automation, AI, APIs, webhooks and integrations, with Fluffy for AI sales and support workflows and TaskMaster for action-based integrations. It brings WhatsApp Business API, RCS, SMS and Voice into one platform so businesses can run campaigns, manage conversations, route leads, automate journeys, connect business systems and use AI.
Telinfy helps connect the channels, teams and actions behind every customer conversation.
Each messaging channel has a different job. Telinfy keeps the journey connected.
Use the official WhatsApp Business API for marketing, service, authentication, automation and two-way customer conversations.
Create branded and interactive messaging experiences with rich media, cards, carousels and suggested actions.
Explore our latest collection with a little help from our team.
Use SMS for broad reach, urgent alerts, transactional communication, OTPs and fallback when richer channels are unavailable.
Move from digital messaging into automated or human voice interactions when a customer needs immediacy or a real conversation.
advantage — built around your customers.Keep conversations moving with automatic fallback and a channel setup tailored to each customer—all through one unified messaging API.
When one messaging channel reaches its limits or fails to deliver because a customer is offline, automatically switch to another. Whether WhatsApp hits a sending limit or a customer is unreachable on an internet-based channel, fallback messaging lets you route undelivered messages through alternatives like SMS or RCS—helping you maximize delivery and stay connected.
One channel fails. Another takes over.
Automatic fallbackEvery business has unique communication needs. Easily configure messaging channels for each customer, from WhatsApp and SMS to RCS and more. Enable all available channels, select individual platforms, or create custom combinations tailored to each business—all supported through a single unified messaging API.
Every customer is different. Their messaging setup should be too.
Channel settingsA channel mix tailored to each business.
Choose the right mix of WhatsApp, RCS, SMS and Voice for your business.
Get started with Omni-channel messaging
Start your 14-day free trial dashboard—Everything your team needs to manage messaging: conversations, campaigns, fallback, follow-up, integrations, analytics and automation.
Bring customer conversations into one shared workspace so teams can respond and keep customer context intact.
Conversations, customer details and your team in one place.
Segment customers, build and schedule campaigns, and track results across WhatsApp, RCS and SMS.
Build your audience and message before choosing when to send.
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Set team roles and responsibilities, then automatically route conversations and leads to the right person.
Assignment follows the rules and team setup you configure.
Send an eligible SMS when WhatsApp cannot be delivered. If a customer goes quiet, schedule a follow-up or route a promising lead to your team.
Separate triggers. Configured rules. Channel eligibility applies.
Delivery depends on the destination channel and configured rules.
No reply is different from a failed delivery.
Connect your CRM, e-commerce store and business tools to sync customer data and trigger communication from real customer actions.
Availability and setup depend on the integration and your requirements.
Track delivery, engagement, replies, channel performance and lead outcomes so teams can see what drives results.
Available metrics vary by channel. All figures shown are sample data.
Use rules for predictable journeys.
Use AI when the conversation needs understanding.
Use predefined chatbot flows when the journey should follow rules.
Use Fluffy when the conversation needs understanding, qualification, follow-up and sales action.
With TaskMaster and configured integrations, Fluffy can connect conversations to supported business actions, such as CRM updates, order lookups or appointment booking.
Fluffy channels: WhatsApp · Instagram · Facebook Messenger · Website
Explore Fluffy AI Sales AgentTheir goal was to automate customer support and move the strongest leads to sales.
Here’s how they approached it.
Telinfy setup was completed within 24 hours after document submission.
WhatsApp, SMS and RCS were selected as the right channels for their goal.
Targeted follow-ups were based on customer history and intent.
Lead intent was scored and high-intent enquiries were surfaced to the sales team.
From account setup to your first campaign, with guided onboarding.
Tell us what you need and complete a simple onboarding process.
Activate WhatsApp, SMS, RCS and Voice—the channels that fit your business.
Start sending campaigns, automating conversations and managing communication from one place.
Channel activation depends on document readiness, approvals and the required setup. Your onboarding team will confirm the expected timeline.
Bring campaigns, conversations, automation and your team together with Telinfy.
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